Return Policy

🔁 Refund & Return Policy

Thank you for shopping at HydroBeats™!

We want you to love your order, and we’re here to help if something goes wrong. Please read our refund policy carefully before making a purchase.

📦 Order Issues

We accept refund or replacement requests for the following reasons:

- Damaged or defective items upon arrival

- Incorrect item receieved

- Item not delivered within 30 business days

To be eligible, you must contact us within 7 days of receiving the product (or expected delivery date) and provide photo/video proof of the issue.

❌ No Refunds for:

- "Change of mind" after the order is placed

- Incorrect address provided during checkout

- Delays caused by customs, postal services, or global events.

🔁 Replacements

If your product arrives damaged or doesn’t arrive at all, we’ll gladly send a free replacement or issue a refund.

💬 How to Request a Refund

Please email us at hydrobeatspeaker@gmail.com with:

- Your order number

- A brief description of the issue

- A photo or video (if applicable)

We aim to respond within 24–48 hours.

💰 Refund Processing

Once approved, refunds will be processed to your original payment method. Please allow 5–10 business days for it to appear in your account, depending on your bank or provider.

If you have any questions, don’t hesitate to reach out — we’re here to help.

Thanks for trusting HydroBeats™ 💧🔊